We purchased a “new to us” home this past Thanksgiving. In the time since, we’ve had Great Lakes Plumbing to our house around 5-6 times. (Yes, I’ve lost track lol) So far they’ve brought us a new water heater, sump pump, fixed a leaking pipe over my dining room table, two new toilets, fixed another shower pipe that another contractor broke, installed fixtures in multiple bathrooms, put in shut off valves, installed a utility sink, and oh yeah- answered every question we’ve ever had, and shown up when they said they would What could be better? Knowledgeable and friendly, and will even get up on your roof in a rain storm! Yes, they had to do that too!Extra shout out to Matt, who appears to be assigned to all our troubles 😊. We all get very excited when his truck pulls in.”The plumber is here”, and you will be absolutely pleased!
Thank you so much for your service. We ended up ‘adopting’ Rodney after he had to return 3 times, through no fault of his own. He was helpful, kind and laughed along with us as mistakes kept occurring ( again no fault of his). Laura in the office was so helpful and all of the texts letting us know when Rodney would arrive, were great. Thanks, Mark, for gathering a wonderful team!.,
Great Lakes has helped us in a pinch twice now with frozen and broken waterlines, They are always quick to respond and arrive at your home, I would recommend them to anyone looking for plumbing needs.
There were a few projects that needed to be done when I moved to my new home. Mark, Mike, and Jared helped make sure everything got done quickly, safely, and efficiently, and Laura in the office helped make sure it all happened within 36 hours of my initial contact! Thanks, guys! I hope I don’t have any plumbing issues anytime soon, but if I do, I’ll be calling you!